|
|
|
Contact Us
Ordering, payments, shipping and returnsOrdering - Once you've found a specimen(s) that you'd like to purchase, send me an E-mail message indicating what specimen(s) you're interested in. In your message, please include the specimen(s) number. I will always try and respond to your messages within 24 hours. If your choice of specimens is still available, I'll let you know by e-mail and will hold it for you awaiting payment. To contact me, please use the following e-mail address: Andrei Rykoff Payments- All transactions must be in US Dollars. I accept personal checks (Domestic orders only; please allow 7 business days for your check to clear before shipment), US Postal Service money orders, Paypal, MasterCard, VISA, American Express and Discover.
When sending funds via Paypal, please send them to andrei@aarockshop.com Shipping Domestic Shipping charges: I ship most items utilizing US Postal Service Priority Mail for shipments within the United States. For heavier shipments ( over 4lbs.), I may utilize FedEx ground delivery to save you money although your package may take a day or two longer to get to you. I reserve the right to pass on higher shipping charges for heavier or for packaging fragile items. If you would like to use some other form of delivery, please contact me and I will endeavor to meet your needs, although you will be responsible for the cost of shipping. Please feel free to use the following links to compare shipping costs.
Returns – Any item you purchase from me can be returned if you're not happy with it or if it arrives damaged. I allow up to ten days for you to get it back to me. Please e-mail me regarding a possible return within this time period or otherwise, it's yours, no exceptions. Once I receive the returned specimen in the condition it was sent, I'll return your money (minus any shipping fees). The mailing address for AARockshop is: P.O. Box 264 Forestville, California USA 95436 You can also reach me by phone at 707-820-2029 |
All Content and Design ©2004-2019 Andrei Rykoff
|